Terms of use — Westlip Credit Limited

1. General Provisions

These Terms of Use ("Terms") govern your access to and use of the services provided by Westlip Credit Limited ("Company", "we", "us", or "our"), a financial services company incorporated and operating in accordance with the laws of Kenya.

By accessing our website or submitting a loan application, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you and Westlip Credit Limited. Please read them carefully.

2. Services

Westlip Credit Limited provides short-term lending services to individuals and businesses in Kenya. Our services include:

Processing and evaluating loan applications submitted through our online platform
Disbursing approved loan amounts to borrowers via M-Pesa or other specified payment methods
Managing loan repayment schedules and processing repayment transactions
Providing customer support related to loan products and account management
Reporting loan performance data to licensed Credit Reference Bureaus (CRB) in Kenya

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

3. Eligibility

To be eligible to apply for a loan with Westlip Credit Limited, you must meet the following requirements:

Be a resident of Kenya aged 18 years or older
Hold a valid Kenyan national identification document
Possess a registered and active mobile phone number
Have a valid M-Pesa account or accessible bank account
Not be currently subject to any insolvency proceedings
Provide accurate and truthful information in your application

For business loans, additional eligibility criteria apply. Please refer to the For Business section on our website for full details.

4. Application Process

All loan applications are submitted through our online platform. By submitting an application, you:

Confirm that all information provided is accurate, complete, and current
Authorize Westlip Credit Limited to verify your identity and assess your creditworthiness
Consent to us accessing your credit information from licensed Credit Reference Bureaus
Acknowledge that submitting an application does not guarantee loan approval

We reserve the right to decline any application without providing a reason. Loan approval is subject to our internal credit assessment criteria and applicable regulations.

5. Loan Terms

All approved loans are subject to a Loan Agreement that specifies the exact terms applicable to your loan, including the principal amount, interest rate, repayment schedule, and total cost of credit.

General loan parameters for individuals are as follows:

Loan amount: KES 500 to KES 50,000
Loan term: 7 to 90 days
Interest rate: Determined individually based on credit assessment
Repayment: Equal installments as specified in the Loan Agreement

For business loans, amounts range from KES 30,000 to KES 500,000 with terms of 1 to 12 months. Exact terms are agreed upon individually.

All loan terms, including the total cost of credit, are disclosed to you before you confirm your application. You are not obligated to proceed until you have reviewed and accepted the specific terms offered.

6. Fees and Payments

All applicable fees and charges are disclosed in your individual Loan Agreement prior to disbursement. We do not charge any hidden fees or undisclosed costs.

The following general principles apply to fees and payments:

Interest is calculated based on the outstanding principal balance and agreed rate
Late payment fees may apply if repayment is not made by the due date
Early repayment is permitted without any prepayment penalty or additional charge
All payments must be made through approved payment channels as specified in your Loan Agreement

Failure to repay on time may result in additional charges and may negatively affect your credit history through reporting to Credit Reference Bureaus.

7. User Obligations

By using our services, you agree to:

Provide accurate, truthful, and complete information at all times
Notify us promptly of any changes to your contact details or financial circumstances
Use loan funds only for lawful purposes
Repay all amounts due in accordance with your Loan Agreement
Not engage in any fraudulent activity in connection with our services
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access

8. Limitation of Liability

To the maximum extent permitted by applicable Kenyan law, Westlip Credit Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

We make no warranties regarding the uninterrupted availability of our platform. Scheduled maintenance or technical issues may temporarily affect service access. We will endeavor to notify users of planned downtime in advance where possible.

9. Termination

We reserve the right to suspend or terminate your access to our services if you breach these Terms, provide false information, or engage in any activity that we reasonably consider to be fraudulent, abusive, or harmful.

Termination of access does not extinguish any existing loan obligations. All outstanding amounts remain due and payable in accordance with your Loan Agreement.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the Kenyan courts.

Westlip Credit Limited operates in compliance with the Data Protection Act 2019, the Banking Act, and all other applicable Kenyan legislation governing financial services.

11. Contact Information

If you have any questions regarding these Terms of Use, please contact us:

Email: credit@westlipgroup.com
Phone: +254112356687
Address: Riverside Drive, Merchant Square Building 98 Riverside Drive, Nairobi, Kenya